At, Camellia Clothing Limited (hereinafter “Company”, “we”, “our” or “us”), we are committed to protecting your i.e. User’s privacy and we will do what we reasonably can to protect the identity, private details and Personal Information (i.e. includes information that whether on its own or in combination with other information may be used to readily identify or contact the Users) and Non-Personal information of all Users (as defined in the Terms and Conditions) on this website(as defined in the Terms and Conditions).The Privacy Policy is to be read along with and is also subject to the terms and conditions available on our website (“Terms and Conditions”) and comes into effect from the date and time a User accesses and/or uses the website. All capitalised terms shall have the meaning ascribed to them in the Terms and Conditions accessible at www.3bo.in By using/ accessing the website you understand and accept this Privacy Policy along with any changes as may be made from time to time and thereby expressly consent to our collection, storage, processing, usage, disclosure and transfer of Your Personal Information (as defined below) in accordance with this Privacy Policy. If you are not agreeable to this, please do not use the website. You acknowledge thatYou are providing Your Personal Information out of Your free will. You have the option not to provide us the Information sought to be collected. If You do not provide us Your Information or if You withdraw the consent at any point in time, we will not be able to offer the services available on the website.
1. INFORMATION COLLECTED
a) Personal Information: You will be required to provide certain Personal Information in order to use the website and services offered therein such as your name, address, phone number, account details, password, payment information and such other information as the Company may require.You always have the option to not provide Personal Information by choosing not to use a particular service or feature. Importantly, we only collect Personal Information about you that we consider necessary for communicating with you about the Products being offered or to deliver the Products you ordered.
b) Non-Personal Information: We may also collect information such as:
i. information about your computer, your IP address, server logs from your browser or mobile and your use of this website;
ii. information about how your device has interacted with the website, including the pages accessed and links clicked.We treat this data as Non-Personal Information, except where we are required to do otherwise under applicable law.We may use cookies, pixels and other similar technologies to help improve our website performance (on your browser or device, which is similar to a cookie but holds more information) to provide and understand a range of products and services, transactions.
2. USE OF INFORMATION COLLECTED
a) Use of Personal Information
i. To register you or the product you have ordered.
ii. To provide any other service or a feature you request.
iii.To contact you via email, facsimile, phone or text message, to deliver certain services or information related to services requested by you iv.for assessment and analysis of our market, customers, products, and services(including asking you for your opinions on our products and services and carrying out customer surveys).
v. to understand the way people use our services so that we can improve them and develop new products and services.
vi. to provide maintenance/warranty-related services for your product..
vii.to tailor your experience in using the website, and providing you with content that we think you might be interested in and to display content according to your preferences.
viii. To the extent we use your Personal Information to market to you, we will provide you with the ability to opt-out of such uses. We use your Personal Information to resolve disputes; troubleshoot problems; help promote a safe service; collect money (when we launch the payment gateway mechanism); measure consumer interest in the stores, pavilions, inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
b) Use of Non-Personal Information: We will also use Non-Personal Information (including
information from online and offline third party sources) to create aggregated data for analytical and other purposes. We use this information to do internal research on your demographics, interests, and behaviour to better understand, protect and serve You. This information aids us in merchandising and in developing the design and layout of the website.
3. DISCLOSURE OF INFORMATION
We will not share your Personal Information with third parties without your permission or unless:
(i)our ownership changes or we merge or enter into a joint venture with another party,
(ii)we are required to do so by law, or
(iii)in connection with any legal proceedings and/or to defend our legal rights. Any comments submitted to the Website or posts made via our forums are readable by the public so please think before you post under your real name.We may disclose other Non-Personally Identifiable Information to third party advertisers and advertising agencies, partners, and other parties in order for us and such third parties to analyse
(a) the performance of, to operate and improve the services offered through the website and (b) the behaviour of Users and to target offers and services to other users and depending upon their requirements. We may also disclose, use or publish this information for promoting the services offered on the website.
4.ACCESS OR CHANGE OF INFORMATION
You can change, review or update your information at any time by logging into yourAccount. Even after you remove information from the website, copies of that information may remain viewable elsewhere, to the extent it has been shared with others or it was otherwise distributed pursuant to your privacy settings. Removed and deleted information may remain on backup media for up to ninety (90) days prior to being deleted from our servers or for a period as required bylaw.
5. SECURITY OF PERSONAL INFORMATION
We will take reasonable care and adopt security precautions as specified by applicable law to safeguard and maintain appropriate physical, technical and administrative security to help prevent loss, misuse, or unauthorised access, disclosure or modification of Personal Information . While we take these reasonable efforts to safeguard your Personal Information, you acknowledge and agree that no system or transmission of data over the internet or any other public network can guarantee the security or privacy of information or data sent over internet connections, even if encrypted. You are aware of all security risks, including possible third-party interception of any of your transactions and statements of account on the internet and the content of your transactions or statements of account becoming known to third parties. You should take steps to protect against unauthorised access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for the unauthorised use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorised password activity. You agree and undertake that you shall not hold Company liable therefore in any way. The use and storage of any information, including without limitation, password, account information, transaction activity and any other information available on your internet access device or computer or mobile phone is at your own risk and responsibility. You furthermore acknowledge and accept that Company may not encrypt all content or communications shared on the website.
6. STORING YOUR INFORMATION
Our retention periods for Personal Information are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the information was collected, and any other permissible, related purpose.We may transfer any information we store and use between any of the countries in which we operate in order to assist us in providing our website and our services.
7. THIRD PARTY PLATFORMS
We use third-party advertising companies to serve ads when you visit our website.These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. Please note that when you click on one of these links, you are entering another website/application over which we have no control and will bear no responsibility. Often these websites/applications require you to enter your Personal Information. We encourage you to read the privacy statements on all such websites/application as their policies may differ from ours. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of these websites /application. We are not responsible for the privacy policies and/or practices on other sites. This Privacy Policy only governs information collected by us. If you would like more information about this practice and to know your choices about not having this information used by these companies, please write to us at care@3bo.in
8. AMENDMENTS TO THE PRIVACY POLICY
We can change this privacy policy at any time without notice and you shall be bound by he same if you continue to use the website subsequent to such changes GRIEVANCE OFFICER In accordance with Information Technology Act 2000 and rules made there under, incase of grievances you can contact: Ms Monalisha, Customer Care Officer at care@3bo.in In the event you wish to make a complaint regarding any violation of the provisions of the Privacy Policy, you may send a written complaint to the Grievance Officer, who shall redress the complaint within one (1) month.
This Privacy Policy was last updated on 14 August, 2020.